Frequently Asked Questions (FAQ)
1. How long does shipping take?
Orders are typically delivered within 7–15 business days, depending on your location.
2. Do you offer free shipping?
Yes! We offer free shipping on eligible orders.
3. How can I track my order?
Once your order is shipped, you'll receive a tracking number by email.
4. What is your return policy?
We accept returns on eligible items according to our Return & Refund Policy. Please contact us within the specified return period.
5. How can I contact customer support?
Email us anytime at contact@alverixa.com. We usually respond within 24–48 business hours.
6. Are my payments secure?
Yes. All payments are processed through secure, encrypted payment gateways.